Privacy Policy

Effective Date: May 2, 2026

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Cinder Lighting & Grip LLC (“Cinder,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

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Information We Collect

We may collect personal and business information when you interact with us, including your name, phone number, email address, company name, project details, rental information, order information, and communications you send to us by SMS, phone, email, website forms, or other methods.

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How We Use Information

We use the information we collect to respond to rental inquiries, prepare quotes, coordinate equipment rentals, schedule pickups and deliveries, manage returns, communicate with you about active or upcoming orders, process transactions, and provide customer service. We may also use this information to improve our services and maintain accurate business records.

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SMS Communications

If you opt in to receive SMS messages from Cinder, you may receive conversational messages related to your rental inquiries, quotes, orders, pickups, deliveries, returns, or other customer service matters. Message frequency varies based on your interaction with us. Message and data rates may apply. You can reply STOP at any time to opt out of SMS messages, and you can reply HELP for assistance.

Cinder does not send promotional or marketing SMS messages through this campaign.

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Sharing of Information

Cinder does not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when reasonably necessary to operate our business, provide services you request, process transactions, work with service providers, comply with legal obligations, or protect the rights and safety of Cinder, our customers, or others.

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SMS Consent

SMS consent is used only for communications between you and Cinder. SMS consent is not sold, rented, or shared with third parties for marketing purposes.

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Data Security
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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Your Choices

You may opt out of SMS messaging at any time by replying STOP. You may also contact us to request that we update, correct, or delete personal information associated with your account or communications, subject to any legal or business recordkeeping requirements.

 

Contact Us

If you have questions about this Privacy Policy, contact us at:
Cinder Lighting & Grip LLC

295 Margaret St SE Unit 1

Atlanta, GA 30315

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admin@cinderatlanta.com

(404) 973-2728