Terms and Conditions

Effective Date: May 2, 2026

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By engaging with Cinder Lighting & Grip LLC (“Cinder,” “we,” “our,” or “us”), including through our website, rental services, phone calls, email, or SMS communications, you agree to these Terms and Conditions.​​

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Use of Services

Cinder provides equipment rental and related services. By using our services, you agree to provide accurate information, communicate honestly, and use our services only for lawful purposes. Rental transactions may be subject to additional rental agreements, invoices, payment terms, insurance requirements, or other written terms provided by Cinder.

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SMS Terms of Service

By opting in to receive SMS messages from Cinder, you agree to receive conversational text messages related to your rental inquiries and orders. These messages may include communication about quotes, availability, order details, pickup times, delivery logistics, return coordination, or follow-up questions related to active or upcoming rentals.

Message frequency varies based on your interaction with Cinder. Message and data rates may apply. To opt out of SMS messages, reply STOP. For assistance, reply HELP.

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User Consent

You may opt in to receive SMS messages from Cinder by submitting a rental inquiry or account form and selecting the SMS consent checkbox, by providing verbal consent during a phone interaction, or by initiating a text message to our business number.

By opting in, you confirm that you are authorized to provide consent for the phone number used and that you agree to receive SMS messages from Cinder related to your rental inquiries and orders.

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No Marketing Messages

Cinder’s SMS communications are customer care and operational messages related to rental inquiries and orders. Cinder does not use this SMS campaign to send promotional or marketing messages.​

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SMS Consent and Privacy

SMS consent is not sold, rented, or shared with third parties for marketing purposes. For more information about how we collect, use, and protect information, please review our Privacy Policy.​

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Changes To These Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on our website with a revised effective date. Continued use of our services or SMS communications after updates are posted constitutes acceptance of the revised terms.

 

Contact Us

If you have questions about this these Terms and Conditions, contact us at:
Cinder Lighting & Grip LLC

295 Margaret St SE Unit 1

Atlanta, GA 30315

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admin@cinderatlanta.com

(404) 973-2728